Shipping policy
Shipping Policy for Golden Mers LLC
Thank you for choosing Golden Mers LLC. We strive to get your products to you as quickly and efficiently as possible.
1. Shipping Methods & Costs
We offer two straightforward shipping options for all orders:
| Shipping Method | Delivery Time | Cost |
| Standard Shipping | 5-7 Business Days | FREE |
| Express Shipping | 3–7 Business Days | $2.99 USD |
2. Processing Times
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All orders are processed within 1-2 business days.
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Orders are not processed or shipped on weekends or public holidays.
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Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
3. Important Details
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Accuracy: Please ensure your shipping address is correct at checkout. Golden Mers LLC is not responsible for orders delivered to an incorrect address provided by the customer.
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Tracking: Tracking information may take up to 24 hours to update once the package has been handed over to the carrier.
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Delays: While we aim to meet our delivery windows, external factors (weather, carrier delays, or holidays) may occasionally impact arrival times.
4. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately at goldenmershelp@gmail.com. Please keep all original packaging and provide photos of the damage so we can resolve the issue for you quickly.
